Does the connection need to go through the owning account or just an account with access?
Does the connection need to go through the owning account or just an account with access?
No, it doesn’t need to be the owning account specifically. As long as the user creating the connection has the required level of access, the connection will work.
Do I need an admin access to create the connector?
Do I need an admin access to create the connector?
It depends on the connector. Usually you need Admin or Manager level accesses to create the connection succesfully. This is specified in the connector-specific instructions.
If there are multiple ad accounts used over the period, do they all need connecting?
If there are multiple ad accounts used over the period, do they all need connecting?
Yes. If those ad accounts have been active and are relevant to the time period we're modeling, they should all be connected. This ensures we have full visibility into media activity and can build the most accurate model possible.
If we connect via an individual user's profile, does the link break if that user loses access or leaves the company?
If we connect via an individual user's profile, does the link break if that user loses access or leaves the company?
Yes. The connection is tied to the individual's profile (e.g., Facebook or Google account), so if that user loses access or their permissions are revoked, the connector will break. However, this isn’t a major issue. Sellforte automatically monitor connector health, and if something breaks, we will notify you. Re-authorizing the connection should be a quick and easy process.
If I have multiple accounts of the same platform, can I create multiple connectors?
If I have multiple accounts of the same platform, can I create multiple connectors?
Yes you can. Most of the time, you can connect multiple ad accounts through one connector, so usually it is not necessary. On the other hand, for example, with Google Ads, it may be necessary to create multiple connectors if you have multiple accounts.
How data is processed when a connector is connected?
How data is processed when a connector is connected?
Sellforte data connectors work through Fivetran, automated data movement platform. When you connect a connector, data is automatically transferred to the Sellforte model in an MMM-compatible format.